Privacy

Who operates Top Brokers

Top Brokers is operated by Control Finance Australia Pty Ltd T/A Fundd. Fundd itself is a mortgage broker. Our privacy contact is team@topbrokers.com.au.

What we collect

Details you submit in enquiry and report forms: name, email, phone, postcode, loan purpose, approximate amount and your message.

Emails requesting a listing update or deletion: your business email address, name, role, listing details and requested changes. We use these to review your request and check ownership. Historical listing claims and account records may also be held.

Account details if you sign in, handled by our authentication provider.

Basic technical information needed to run the site.

Enquiry forms ask for your consent and record that consent and its timestamp.

How it is used

When you use Get Matched or send a general enquiry, Top Brokers stores your details and, with your consent, may share them with up to three suitable registered brokers listed on Top Brokers so they can contact you about your enquiry. An enquiry to a specific listed broker is recorded against that listing. An enquiry is not a credit application or a personal assessment.

We use your lending needs and location to help identify suitable brokers. Get Matched requests are not automatically forwarded to the broker whose profile you viewed.

Enquiries are saved first. We only confirm an email notification once the email service has accepted it. If sending is paused or an email cannot be confirmed, your request stays saved and the confirmation tells you its status. Acceptance by the email service is not a guarantee of inbox delivery.

Site analytics

We use Google Analytics to understand how visitors use the site. Google may use cookies and collect information about your device, browser and the pages you visit. We do not add your enquiry form answers or contact details to analytics events.

Broker listing data

Member reviews publish your chosen public name, star rating, review text and review dates. Your account identifier is not shown publicly. Review reports and moderation notes are available to authorised site administrators. Deleting your review removes it from public display and ratings; moderation records may be retained to investigate abuse and prevent hidden reviews being reposted.

Listings use publicly available business information and public reviews. Brokers are shown with initials rather than photographs.

Access, correction and deletion

To request access to, correction of or deletion of your information, email team@topbrokers.com.au. Please quote any reference number you received.